7u788 Privacy Policy — Your data is safe with us

7u788 (referred to as "we", "the platform", or "the site") takes user privacy seriously. This Privacy Policy explains what information 7u788 collects, how it is used, and how it is kept secure.

By accessing the 7u788 website or mobile app and using our services, you are considered to have accepted this Privacy Policy. This policy is part of our Terms and Conditions Works in collaboration with.

If you have any questions or find anything in this Privacy Policy unclear, please contact our support team — we are always ready to help.

When you create an account and use our services on 7u788, we collect various types of information. This falls into two categories — what you provide directly, and what is collected automatically.

Information You Provide Directly:

• Full name and date of birth (for identity verification)
• Mobile number and email address
• Current residential address
• Payment method details (Mobile Banking, Nagad, Rocket number, or bank account)
• ID document photo (collected during KYC verification)
• Messages and complaint details submitted to support

Automatically collected information:

• IP address and device information (model, operating system)
• Browser type and version
• Page visit history and session duration
• Cookies & Similar Tracking Data
• Transaction history and gaming activity logs

Collected data is used solely for specific purposes. 7u788 never uses your personal information for anything unnecessary.

You can opt out of promotional messages at any time by contacting support. However, essential service notifications — such as payment confirmations and security alerts — will continue to be sent.

7u788 never sells your personal information to third parties. However, limited data may be shared in certain circumstances:

• Payment processor: Only the information necessary to complete a transaction is shared with payment partners such as Mobile Banking, Nagad, Rocket, or your bank.
• Identity verification service: Documents may be shared with trusted third-party verification services to complete the KYC process.
• Legal Authorities: 7u788 may be required to disclose information to authorities under court orders, lawful requests from investigative bodies, or anti-money laundering regulations.
• Technology partners: Cloud and infrastructure service providers used to operate the site may process data under contractual agreements.

7u788 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help the site function more effectively.

Types of Cookies We Use:

• Essential Cookies: These are strictly necessary to maintain your login session and ensure security. They cannot be disabled.
• Functional Cookies: Remembers your preferences such as language and theme.
• Analytics cookies: To understand which sections of the site are used most. This data is anonymized.
• Performance cookies: Measures site speed and stability.

7u788 follows industry-leading standards to protect your data. Our security measures are multi-layered and continuously updated.

• 256-bit SSL Encryption: All communications between your browser and our servers are encrypted.
• Data center security: Our servers are hosted in ISO 27001-certified data centers.
• Regular security audits: Independent third-party experts conduct regular audits of our systems.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Suspicious Activity Monitoring: Unusual transactions or login attempts are detected automatically.
• Staff Training: All our staff are trained under a strict confidentiality policy.

In the event of a data breach or security incident, we will notify affected members as quickly as possible and take the necessary steps. That said, no method of transmission over the internet is 100% secure — so staying vigilant on your end matters too.

As a 7u788 member, you have important rights over your personal data. We respect these rights and do our best to fulfill them.

• Right to access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to erasure: After account closure, you may request deletion of certain data (beyond what is legally required to be retained).
• Right to restrict processing: You can request that we stop using your data for specific purposes.
• Data portability: You can request a copy of your data in a readable format.
• Unsubscribe from promotional communications: You can opt out of marketing messages at any time.

7u788 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal obligations.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: A minimum of 7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 7 years as required by law.
• Support Messages: Up to 2 years after resolution.
• Cookies & Log Data: Typically 3 to 13 months.

Once the retention period expires, data is securely deleted or permanently anonymized.

7u788 strictly prohibits registration by anyone under 18. We do not knowingly collect personal information from minors.

7u788 may update this Privacy Policy from time to time — due to new services, changes in law, or security improvements. When changes are made, the date at the top of this page will be updated.

For significant changes, we will endeavor to notify members via their registered email or platform notifications. Continued use of the site after any changes constitutes acceptance of the updated policy.

Contact us for any questions, requests, or complaints regarding our Privacy Policy. Our data protection team is available 24/7.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom corner of the site
• Response Time: Typically within 2 to 6 hours

For more information, visit our FAQ Page and Terms and Conditions View.